Traveler Support
Traveler Support

Traveler Support

 
Destinations are open for 2021 and 2022 travel. We are working with our partners to provide travel information to help you plan a safe travel experience.

Our flexible change policies include zero brand change fees for new bookings made through October 31, 2021 for travel anytime. Book with confidence knowing that you can change your vacation plans with no change fees from Pleasant Holidays.

For even greater peace of mind, be sure to add our Cancel For Any Reason Travel Protection Plan when you book a vacation. Covering supplier change fees and more, our protection plans are available from only $99 per person for new bookings.

Here's some useful information to assist in planning and booking 2021 and 2022 vacations.

CDC Requirements for International Airline Passengers Arriving into the United States

The Centers For Disease Control and Prevention (CDC) requires all international airline passengers entering the U.S. from a foreign country on and after January 26, 2021 to provide proof of a negative COVID-19 test or documentation of recovery from COVID-19 infection from a licensed health care provider or public health official. All airline passengers, including U.S. Citizens, 2 years of age and older are required to get a viral test for current infection 3 calendar days preceding the flight departure from the foreign country.See Details

In response to new testing requirements, many of our travel partners are now offering COVID-19 testing on property or at the airport.
Signpost on the beach, Florida Keys

Traveler Guidelines by Destination

Learn about the processes in place to ensure safe and healthy travel experiences.

Important Note: Several international countries and some U.S. States require proof of a negative COVID-19 virus test upon arrival at the traveler's expense. Testing time period requirements vary from within 72 hours to 10 days prior to arrival. Please check your destination for specific COVID-19 testing requirements, travel declarations and other information.

 
Beach chairs under the shade of an umbrella

Health & Safety Protocols

Travel with confidence. From enhanced sanitation procedures to staff training, learn about the protective measures that our travel suppliers are implementing for the safety and well-being of guests and employees.

 
Arizona

COVID-19 Testing Resources

Several U.S. States and foreign countries require proof of a negative COVID-19 virus test prior to arrival at the visitors' expense. Traveler Declaration Forms may also be required in addition to the COVID-19 test. For your convenience, we've compiled useful links to state health departments and companies that provide testing1.

 
Lighthouse and Harbor in Hilton Head

Travel Protection Plans

Protect your vacation investment with the purchase of Pleasant Holidays' Travel Protection Plans, which offer extensive pre- and post-departure benefits including cash-back options, price protection, change coverage, trip interruption and more.

 
Family flying kite on beach

Book With Confidence

They say you are known by the company you keep. Since 2005, Pleasant Holidays has been a proud active member of the United States Tour Operator Association (USTOA) and its $1 Million Travelers Assistance Program, which protects your vacation investments. Now more than ever, it's important to book with someone you know will be there for you. And you can rest assured that Pleasant Holidays is here for you during and after this current time and in the brighter days ahead.

 
1This information is provided as a resource and for guidance only, and is subject to change as state and local authorities revise travel requirements and as testing locations change. Pleasant Holidays is not responsible for errors or omissions.
Not responsible for errors or omissions. [Pleasant Holidays acts only as an agent for the various travel providers shown above.]