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If you need further assistance, please email the Internet Support desk at net-support@journese.com or call 1-800-482-2865.

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If your agency is not registered with Journese or Pleasant Holidays please contact the Sales Department at 1-800-762-7222 or email sales@journese.com to create an account.

Need Help?
If you need further assistance, please email the Internet Support desk at net-support@journese.com or call 1-800-482-2865.

Register Your Travel Agency
If your agency is not registered with Journese or Pleasant Holidays please contact the Sales Department at 1-800-762-7222 or email sales@journese.com to create an account.

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Privacy Statement

This Privacy Statement applies to the website Journese.com, and governs its data collection, usage and services. This Privacy Statement discloses how we collect, protect, use and share information gathered about you on our website

Non-Personal and Aggregated Information Collected Automatically
When you visit our website, we log general data, such as your domain name, the name of the web page from which you entered our website, which pages you visit on our website, and how much time you spend on each page. We use this information to monitor and improve our website and for internal analysis. In particular, we use IP addresses to analyze trends, administer the website, and gather information for aggregate use. IP addresses are not linked to personally identifiable information

Use of Cookies
Our website may use "cookies" to help personalize your online experience, such as recognizing your name when you revisit. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We will not share or sell non-aggregated information contained within cookies with any third party.

You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services, such as quoting a vacation or being automatically recognized as a registered user, function properly.

Personal Information You Provide
You can use our website without divulging any personally identifiable information including your email address. Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, for example when registering to log into our travel agent area. Journese uses such information collected to improve and customize the content you see, to provide the products, services or benefits you request, and to contact you about special promotions and new products. When you submit personal information to Journese.com, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in another country which may not provide privacy protections similar to those your country provides.

Journese does not rent, sell, or share personal information about you with third parties or nonaffiliated companies except to provide the products or services you've requested, or to comply with federal or state law or a request from federal or state legal authorities. To the extent third parties assist Journese in the provision of products or services, those third parties have no independent rights to the data.

If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending you an e-mail at the last e-mail address that you provided us and/or by posting notice of the changes with Journese.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect through this website.

Changes to this Privacy Policy We will occasionally amend this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this policy to be informed of how we are committed to protecting your information and providing you with improved content on our website in order to enhance your online travel planning experience. By using the Journese.com web site, you signify your agreement with the terms of our Privacy Statement. If you have any questions about this Privacy Statement, please email privacy@pleasant.net

Effective Date: August 4, 2015

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JOURNESE.COM WEB SITE
TERMS AND CONDITIONS OF USE

Journese
2404 Townsgate Road
Westlake Village, CA 91361

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE

By using this site, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of Journese.com, PleasantHolidays.com, PleasantAgent.com and any sites owned and operated by Pleasant Holidays, LLC and Hawaii World, LLC, dba Journese ("we," "us," "our," or "PH/HW") following the posting of changes to these terms will mean you accept those changes.

Restrictions On Use Of Materials

No material from Journese.com, PleasantHolidays.com, PleasantAgent.com or any Web site owned, operated, licensed, or controlled by PH/HW may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of PH/HW's copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other Web site or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to PH/HW.

In the event you download software from the site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by PH/HW. PH/HW does not transfer title to the Software to you. You own the medium on which the Software is recorded, but PH retains full and complete title to the Software, and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form.

Copyrights, Other Rights

You should assume all materials on this Web site copyrighted unless otherwise noted and not for use without the express written consent of PH/HW or any third party PH/HW deems necessary. PH/HW neither warrants or represents that your use of the material displayed on the PH/HW site will not infringe rights of third parties. Any product, service, program, or technology described on the PH/HW site may be the subject of other intellectual property rights (including but not limited to copyright, trademark, or patent rights) owned by PH/HW. Any such right that is not expressly licensed herein is reserved by PH/HW.

Images of people or places displayed on the PH/HW site are either the property of, or used with permission by, PH/HW. Use of these images by you or other third parties is prohibited unless expressly permitted on the PH/HW site. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

Any product, service, program or technology described in any document published by PH/HW on this site may be the subject of other intellectual property rights owned by PH/HW. Any such right that is not expressly licensed hereunder is reserved by PH/HW.

Disclaimer

The materials on this site are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, PH/HW disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. PH/HW does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. PH/HW does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not PH/HW) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation Of Liability

Under no circumstances, including, but not limited to, negligence, shall PH/HW be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if PH/HW or a PH/HW authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall PH/HW total liability to you for all damages, losses, and causes of action (whether in contract, tort - including, but not limited to, negligence - or otherwise) exceed the amount paid by you, if any, for accessing this site.

Other

These terms shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Los Angeles County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

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JOURNESE.COM WEB SITE TERMS AND CONDITIONS OF USE

JOURNESE.COM WEB SITE
TERMS AND CONDITIONS OF USE